Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)
avatar

David Risher

Not enough data to show CEO approval

31% positive business outlook

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

124 reviews
5.0
Mar 25, 2018

Optimistic for the future!

Recommend
CEO approval
Business Outlook

Pros

I was not a believer when I first started. Unlike most of my peers, I did not drink the kool aid. I was very reluctant to believe in the companies motives and their mission. It was my opinion that in the end, it was only about one thing, money. Thankfully I was proven wrong. After months and months of this disbelief, it finally hit me one day. I realized the company truly did care about their employees, customers and the drivers. I realized Lyft was interested in more than just profit but in creating the worlds best transportation. Everyday has been an adventure with new obstacles and problems to solve, not solely but as a team, together. Since that moment of realization, I've loved every second working for Lyft. I have first hand experienced the effects that Lyft has had on not only myself, but passengers who rely on the platform everyday to go about their lives and drivers who utilize Lyft for income, whether a full time job or just saving for something important to them.

Cons

There are many operational challenges that come with any growing company. However, we have the right leadership in place and I'm confident this will change in time.

3.0
Mar 22, 2018

Internal Community Associate

Recommend
CEO approval
Business Outlook

Pros

The pay is good, health benefits are great, sort of flexible with your schedule.

Cons

Unattainable goals, ask too much from someone who is still new but hasn’t had proper training, OVERWHELMING,

1.0
Dec 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing. You don't exist as a contractor. Maybe the free lunch is a pro but that is about it. A laptop....

Cons

Everything. As a contractor you do not even have access to company's announcements. You do not exist. They expect the best from you and you are paid peanuts with the non existent possibility to become an internal employee of the company. It is absolutely awful. Drivers have countless issues and you have absolutely ZERO room for growth.

Viewing 115 - 117 of 124 Reviews

Glassdoor has 5,601 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.