Lyft reviews

3.8

74% would recommend to a friend

(2,154 total reviews)
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David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jan 1, 2024

Failing for a reason

Recommend
CEO approval
Business Outlook

Pros

Most people are kind and relaxed Interesting problems to solve Great work life balance Unlimited PTO that people actually use

Cons

Leadership is as awful as everyone says Path to profitability is no longer viable Laid off 40% of staff between November 22 and April 23. Best people are gone. Everyone else is interviewing Pure chaos. Unclear who is working on what or why Terrible comp given current market No vision. Poor execution. Roadmaps and prioritzation exercises primarily for show Little to no data used to validate or inform decisionmaking Leadership focuses on useless vanity projects that don’t contribute to business goals, pointless and constant reorgs, and planning ongoing layoffs Leaders will outright lie about who contributed to projects to protect themselves and their inner circle at the expense of everyone else. Lots of gaslighting and DARVO has created a toxic culture Lots of people are doing almost nothing. There’s a low hiring bar for most roles and there’s virtually no performance management. As long as you always agree with your leadership chain, you can coast. Means that certain individuals and teams are carrying significant and disproportionate workloads though New CEO needs to clean house and fix a broken product. Just stating that we are customer obsessed all the time is meaningless and untrue

1.0
Dec 31, 2023

Bad company

Recommend
CEO approval
Business Outlook

Pros

Used to be good company to drive for

Cons

Refusing to pay me and horrible customer service

1.0
Dec 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Make your own hours ability to rent hybrid vehicles mostly amazing passengers no uniform explore the city you drive in

Cons

Not nearly enough pay always potential for danger high up-front weekly rental cost if using express drive useless customer service

Viewing 400 - 402 of 2,154 Reviews

Glassdoor has 5,592 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.