Lyft reviews

3.8

74% would recommend to a friend

(2,157 total reviews)
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David Risher

64% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 7, 2018

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working anytime you want. That’s it.

Cons

Tires getting wore out very fast, frequently oil changes needed, 3 out of 4 riders smell and if you missing money or need help with anything good luck for some reason the Lyft hub and the customer service over the phone are not on the same page they say different things every single time!! It’s like they are not even the same company, really really a headache.

5.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Much different than your traditional call/contact center. The opportunity for growth is huge for someone who is willing to takes risks and create. Awesome atmosphere from the top down, willingness to share ideas and helping each other.

Cons

At times things can be unstructured, being a new company this is expected. No other issues, keep being awesome. 😃

Viewing 517 - 519 of 2,157 Reviews

Glassdoor has 5,599 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.