Lyft reviews

3.8

74% would recommend to a friend

(2,157 total reviews)
avatar

David Risher

65% approve of CEO

52% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 29, 2023

It's OK.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Great way to learn best routes through a city. Good for extra cash if you time the driving hours well

Cons

Full time driving does not make you much money and puts a lot of miles on the car. Their customer service is horrible. If you ever have an issue, it's best to just accept the bad, otherwise you will waste a bunch of time chatting with someone who will pretend to care but never solve a problem. You must accept all service animals, but can't ask if an animal is really a service animal, so you must accept all animals. Being allergic to animals will not allow you an exception from that rule.

4.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Get to work your own hours

Cons

Customers expect a lot and try to cancel for a free ride.

Viewing 619 - 621 of 2,157 Reviews

Glassdoor has 5,600 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.