Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Dec 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- Competitive wage - Great teams / talents - Free lunch

Cons

- Incapable senior leadership - Stressful work in general. Work life balance is a luxury, at least for some - Limited resources for what the team is trying to achieve - Lack of long term commitment in hardware development, facility planning and talent retention.

2.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Lyft generally hires the best and brightest. Most people who work for Lyft are genuinely kind and generous, and wonderful to work with. The company takes strong political positions and supports excellent causes.

Cons

The company made very little effort to transition well into a remote environment. As a result, ELT stopped understanding how to check on the health & wellness of staff during such a terrible couple of years. Instead of focusing on retention, upper management constantly hassled anyone who took "unreasonable" vacation (note that vacation is "unlimited") and got angry at anyone not performing at 100% all the time (no consideration for anyone suffering from COVID/COVID effects for example, or those having to deal with childcare issues, etc.). It also quickly became clear that there was a cultural division between those who had worked together in the office and those on-boarded remote, with insufficient effort made to give remote workers the same kinds of face-to-face interactions that longer-term employees did not need, as they had already built internal connections. Add obvious hypocrisy with how drivers are treated (serious moral injury), plus throw in some absolutely ridiculous attrition rates, and this job became unreasonably difficult and untenable.

3.0
Jul 23, 2021

Difficult

Recommend
CEO approval
Business Outlook

Pros

Really wonderful, talented people work here. I've loved working with my team and our greater org for the most part. Very PC work environment. People can truly be themselves.

Cons

There are some very difficult Product Managers – one in particular who was reported for their behavior and even after an "investigation" still works there. Absolute nightmare to work with and is extremely condescending. Lack of flexibility with permanent remote work. Hybrid models should be optional for those who want it. Trust your employees can do their jobs after an entire year and a half keeping the lights on after multiple layoffs and zero backfills. Attrition leaving others to do jobs outside of their pay grade – without a raise! Constantly reiterating and documenting your work to prove you deserve a *small* raise.

Viewing 121 - 123 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.