Lyft reviews

3.8

74% would recommend to a friend

(2,158 total reviews)
avatar

David Risher

65% approve of CEO

52% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 12, 2019

Over worked and underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Freedom to work when and where you please

Cons

Rides are cheap. Majority of money goes into your car. To make alot of money you need to dedicate a whole hella of alot of time.

3.0
Sep 12, 2019

Hectic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Choose your own hours. People are mostly friendly

Cons

Traffic. At times the gps is not helpful.

1.0
Sep 10, 2019

Hardest Customer Service Job

Recommend
CEO approval
Business Outlook

Pros

- The team members - commuter benefits

Cons

- management listens to corporate rather than listening to the team who has experience with the operational issues on day to day basis - face to face support: You'll see drivers from all walks of life. So don't be surprised if you get yelled at, threaten, or belittled. That is when your not teaching the drivers the different between what an email or text message is. Or teaching them how to send an email. This job requires very much of you with pay that is not sufficient.

Viewing 1777 - 1779 of 2,158 Reviews

Glassdoor has 5,601 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.