Is Lyft a good company to work for?

Lyft has an overall rating of 3.8 out of 5, based on over 5,600 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 74% of employees would recommend working at Lyft to a friend and 52% have a positive outlook for the business. The best reviews about Lyft have been left by employees working as Brand Ambassador , Driver/Mentor and Senior Community Associate .

Does Lyft pay their employees well?

According to anonymously submitted Glassdoor reviews, Lyft employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lyft. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Lyft?

74% of Lyft employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lyft 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Lyft?

Driver (2366) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 320 reviews)); "It's a great way to make your car holistically useful to the community at large while making good money." ((in 231 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 229 reviews)); "I think the culture and company is great in the United States" ((in 196 reviews)); "Great benefits with insurance and ride credits." ((in 166 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 263 reviews)); "127 rides and no bonuses because of the pickup wasn't in the small 2" ((in 74 reviews)); "Poor leadership and frequent change of priorities" ((in 66 reviews)); "Lots of Layoffs" ((in 45 reviews)); "Bad managers are not disciplined or held accountable, even when there is extreme turnover" ((in 32 reviews))

What are employees saying about Lyft layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lyft layoffs and their outlook for job security at Lyft in 2026.

What are the top reviewed Lyft locations?

San Francisco , Los Angeles , Nashville , New York , Chicago , Atlanta , Denver , Phoenix , San Diego , Seattle , Las Vegas , Austin , Boston , Washington , Dallas , Portland , Miami , Philadelphia , Houston , Orlando , Detroit , Sacramento , Tampa , San Jose , Baltimore , Minneapolis , San Antonio , Oakland , Palo Alto , Cleveland

Lyft reviews

3.8

74% would recommend to a friend

(2,157 total reviews)

David Risher

65% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,157 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Aug 9, 2019

CA

Community associate

Recommend

CEO approval

Business Outlook

Pros

I love my co-workers, awesome benefits, and lots of learning opportunities.

Cons

Hard to move up even if you have a lot of experience prior to coming on board, low pay, since they have gone public a lot of things are being cut. Decrease in pay to our drivers has made them increasingly volitile and unhappy we get to be the face they complain to about everything they are unhappy with and it gets overwhelming especially if you are a CA in the express drive location.

3.0

Aug 7, 2019

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Autonomy to work on projects that impact local market.

Cons

HQ and overall leadership of founders is lacking

3.0

Aug 6, 2019

Not paid enough

Community associate

Recommend

CEO approval

Business Outlook

Pros

Work environment is pretty awesome. The company does a good job at keeping employees happy by providing lunch once a week and team outings every quarter.

Cons

We are the face of the company. We should live and breathe customer service. But the type of drivers and situations we have to deal with are pretty crazy. I don't get paid enough to get yelled at something that is totally out of my control.

Viewing 1792 - 1794 of 2,157 Reviews

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Jobs at Lyft

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Lyft Business Strategy Manager

Lyft Business Strategy Manager

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Lyft

Lyft reviews

Company ratings over time

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Reviews by job title

CA

Operations Manager

Not paid enough

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