Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
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David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The compensation package is competitive.

Cons

The organization operates with a paradoxical mix of chaos and bureaucracy. Project ownership is poorly defined, leading to decisions being made by committees where accountability disappears once the product is delivered. The lack of structured knowledge-sharing creates significant inefficiencies—when someone leaves, their replacement often has to start from square one. It’s an organizational maze with little continuity or clarity. The performance review process is a frustrating and paperwork-heavy ordeal. The outcomes are highly subjective and rely on an outdated and demotivating quota system, where only a set number of employees can be rated as top performers, regardless of actual contributions. This approach undermines trust and recognition within teams, making the process feel unfair and disconnected from reality. As a result, leadership struggles to identify actual high performers, often favoring bureaucratic middle management instead. This misalignment erodes morale and fosters a deteriorating company culture, where talent and contributions are overlooked in favor of politics and process adherence.

1.0
Nov 13, 2024

Lyft pay has plummeted

Recommend
CEO approval
Business Outlook

Pros

I can make my own hours.

Cons

Lyft has started keeping a much larger percentage of the fares. I was working in Irving Texas and I received a ride request wanted me to drive two and a half hours to Wichita falls. Of course I would have to then drive back to irving. And the pickup point was 14 minutes from where I was. So that's over 5 hours of driving. They wanted to pay $32 to make this trip. That wouldn't even cover the gas. That is why I stopped working for Lyft and Uber as well. They are money sucking corporations. The pay used to be good, but no longer.

Viewing 196 - 198 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.