Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
avatar

David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Nov 27, 2017

Amazing people, amazing mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Team-oriented approach - Flexible work schedule/arrangements - Work hard, play hard environment - Opportunity to see many parts of the organization, regardless of level and role - Meritocratic approach to comp/ben - Moves very quickly

Cons

- Minimal standardization, like at a major corporation (in process) - Things change so quickly that coming back from a week off is more stressful than I experienced at Fortune 500 companies

5.0
Nov 20, 2017

Best Company to Work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lyft practices the lofty goals it aims for on a daily basis. Employees are some of the smartest in the business

Cons

Fast paced environment can lead to unclear expectations

1.0
Nov 14, 2017

Bad experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to a very unresponsive support staff.

Cons

I have not yet had a chance to drive with Lyft because of an unreasonably long wait during the onboarding process. I applied for this ridesharde service more than six months ago. I have received repetitive request to submit information that was previously submitted with no progress. I was recently contact by the "help team" who have recently failed to update me concerning the status of application. Each time I check it simply says "items under review" with no clear explanation for why it has taken more than a month to complete a process that should only take 48 hours.

Viewing 1993 - 1995 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.