Lyft reviews

3.8

72% would recommend to a friend

(2,151 total reviews)
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David Risher

63% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,151 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 21, 2022

Lyft Driver Support is concerning.

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, so you can work whenever you need be

Cons

- Lyft driver support is extremely disappointing. My phone froze and I had to cancel the ride after completing the trip and dropping the customer off to their location. Lyft refused to pay me by excusing it as "we stop tracking rides after they're cancelled" - to which I asked why not because they had the data showing I finished the trip (because I cancelled AFTER the trip completed) and the consumer's contact to confirm I dropped them off. To this, they didn't have a response, so I asked them if I could get a phone number to talk to a representative - to which, they just ended the conversation on Lyft support. Just know that if you have technical difficulties, they don't care. I've been with Lyft for a couple years and this was the last straw. Uber has better support for their drivers.

Viewing 1993 - 1995 of 2,151 Reviews

Glassdoor has 5,588 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.