Lyft reviews

3.8

74% would recommend to a friend

(2,154 total reviews)
avatar

David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 14, 2017

Bad experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to a very unresponsive support staff.

Cons

I have not yet had a chance to drive with Lyft because of an unreasonably long wait during the onboarding process. I applied for this ridesharde service more than six months ago. I have received repetitive request to submit information that was previously submitted with no progress. I was recently contact by the "help team" who have recently failed to update me concerning the status of application. Each time I check it simply says "items under review" with no clear explanation for why it has taken more than a month to complete a process that should only take 48 hours.

5.0
Oct 10, 2017

Ideal Workplace

Recommend
CEO approval
Business Outlook

Pros

The people are extremely friendly and authentic The environment is flexible and ready for action Love the mission of helping to change the way our world works by imagining a world where cities feel small again.

Cons

Nothing at this time, it's a great place all around.

2.0
Sep 28, 2017

be careful of company mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

vision of what the company should be

Cons

not quite there as far as living up to mission

Viewing 286 - 288 of 2,154 Reviews

Glassdoor has 5,592 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.