Lyft Support Associate reviews

3.0

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(2 total reviews)
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David Risher

Not enough data to show CEO approval

Reviews by job title

2 reviews
3.0
Nov 10, 2015
Recommend
CEO approval
Business Outlook

Pros

* Company culture is absolutely amazing. Really bright and focused individuals work here and the office is absolutely stunning. * The catered meals, fully stocked kitchen, cold brew tap and consistent happy hours keep employees really happy. * "Free" rides are cool, but it ended up getting taken out of paychecks so maybe not so cool. * The people were what made the job worthwhile.

Cons

* Pay was not sufficient in order to happily live in the Bay Area. Definitely below industry standard. * Lack of actual transparency. Lots of news kept in the upper division of the company and not dispersed to all. * Disconnect between support and upper management.

3.0
Oct 10, 2015

Support Associate

Recommend
CEO approval
Business Outlook

Pros

Tasty snacks, mostly fun and vibrant people among middle and lower roles

Cons

Incompetent management, lack of internal communication between teams, reckless promotions

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