MAA reviews

3.7

75% would recommend to a friend

(764 total reviews)
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A. Bradley Hill

84% approve of CEO

69% positive business outlook

MAA has an employee rating of 3.7 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAA employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

764 reviews
1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent and the company seems to be growing rapidly. If you rent an apartment, you get 20% off your rent, and supposedly bonuses come frequently.

Cons

The following apply to my location and may or may not represent other complexes within the MAA company. 1) Pay is pretty lousy, especially considering the amount of work expected out of employees. 2) Hostile working environment. The manager is verbally and emotionally abusive. The manager is extremely hot-headed-- employees tent to avoid the manager due to unexpected outbursts of anger. 3) Middle Management fails to address employee behavior issues or employee concerns. Issues get brushed off as if the issues are a normal part of the job. 4) Employees are not respected. 5) Management fails to provide the proper tools for the job. It's like pulling teeth to get simple items to properly and efficiently do the work they expect. 6) Management and Corporate has no concept of time management regarding how long certain tasks should take. They expect work to be performed at an unrealistic rate, and then reprimand employees when said work is shotty or not completed on time. 7) Misleading/Lie in interviews regarding training/certification reimbursement, promotions, pay raises, job descriptions or working schedules. 8) Communication across the board is absolutely terrible. This is especially difficult when multiple managers are giving contradicting expectations or instructions. 9) There is no training, no guidelines, no expectations given at the beginning of your career. Learning is accomplished by trial and error. (Refer to con #2 to understand why this is extremely stressful in this situation.) 10) Workers are sometimes asked to perform in ways that contradict the company's safety guidelines. (I.E. climbing into dumpsters).

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MAA Response
9y
MAA is committed to ensuring all Associates are treated with respect, feel valued and have the resources and support they need to be successful. Thank you for sharing your experience, it does not go unnoticed. We would like the opportunity to speak with you further, if you would contact us at (844) 328-2699.
5.0
Oct 25, 2016

Great, Honest, supportive, very loyal company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decisions backed, Supportive Management, Great Bonuses! They run the Properties in a manner that you can go to another property and you can feel like you know what's going on! They are my first Civilian Property as coming from Privatized Military Housing.

Cons

None really, except when property is sold and there isn't any other Manager positions open in the area. Pay is great, bonuses are more than I ever imagined.... I know this is Cons, but I really don't have any and there is a required amount of Characters!

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MAA Response
9y
We are pleased to hear that you feel supported and valued at MAA. MAA’s ability to offer more options for promotions and transfers is an advantage of being a part of a growing company. Thank you for taking the time to share your experience!
5.0
Oct 20, 2016

Maintenance technician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture for the company is one of the key reasons to work for this company. The contributions and the uniqueness of each individual is appreciated and not taken for granted.

Cons

Down side of working at MAA some properties do work on the holidays just depends on the size of the property.

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MAA Response
9y
We are so glad to hear your story and that you find value in our rich company culture. Appreciating the uniqueness of each individual is something that we take seriously and find a lot of fun in celebrating, every day. Thank you for taking the time to share your experience and acknowledging our amazing culture.
Viewing 643 - 645 of 764 Reviews

Glassdoor has 782 MAA reviews submitted anonymously by MAA employees. Read employee reviews and ratings on Glassdoor to decide if MAA is right for you.