Is MAA a good company to work for?

MAA has an overall rating of 3.7 out of 5, based on over 783 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 75% of employees would recommend working at MAA to a friend and 69% have a positive outlook for the business. The best reviews about MAA have been left by employees working as Maintenance Technician , Assistant Property Manager and Leasing Consultant .

Does MAA pay their employees well?

According to anonymously submitted Glassdoor reviews, MAA employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MAA. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at MAA?

75% of MAA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAA 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MAA?

Leasing Consultant (236) , Property Manager (83) , Assistant Property Manager (57) , Assistant Manager (30) , Maintenance Technician (30) , Leasing Agent (19) , Service Manager (9) , Service Technician (9) , Leasing Manager (8) , Assistant Property Manager (APM) (6) , Community Manager (6) , General Ledger Accountant (5) , Administrative Assistant (4) , Maintenance Supervisor (4) , Make Ready Technician (4)

What are the pros of working at MAA according to real employee reviews?

"Great benefits and you have the ability to move up" ((in 65 reviews)); "Fair commission distributions and great training" ((in 25 reviews)); "Work life balance is great" ((in 18 reviews)); "Commission is great." ((in 17 reviews)); "Great bonuses,awesome budgets for Resident events." ((in 15 reviews))

What are the cons of working at MAA according to real employee reviews?

"Pay is low and only 20% off of rent." ((in 60 reviews)); "Poor management and they treat their staff badly" ((in 30 reviews)); "Managers don't listen to other opinions or ideas." ((in 21 reviews)); "It becomes very boring if you don't have any traffic coming through the leasing office at times since you're only in an office of you, the assistant property manager and the property manager." ((in 15 reviews)); "They also have incredibly poor communication... they send out daily “what’s new” e" ((in 7 reviews))

What are employees saying about MAA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAA layoffs and their outlook for job security at MAA in 2026.

What are the top reviewed MAA locations?

Atlanta , Dallas , Memphis , Charlotte , Houston , Raleigh , Austin , Orlando , Nashville , Charleston , Birmingham , Jacksonville , Tampa , Richmond , Savannah , Fredericksburg , Kansas City , Greenville , San Antonio , Huntsville , Little Rock , Chattanooga , Germantown , Gilbert , Tempe , Round Rock , Plano , Roanoke , Westminster , Kennesaw

MAA reviews

3.7

75% would recommend to a friend

(307 total reviews)

A. Bradley Hill

84% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jan 8, 2022

Unappreciative Company

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

Stable job with great training and teaching resources. Good work life balance.

Cons

I can't say much positive with my experience. I was literally #1 on their star sales (leasing incentive list) in Houston in 2021 and I felt very unappreciated. I received no recognition from anyone in the company other than what I consider some good friends I made. The pay is very uncompetitive with the commission structure + base pay. This was my first job in property management but I am VERY familiar with the industry and pay standards as I have numerous family in manger/corporate positions in other companies. The company feels very unorganized with trying to incorporate so many changes to the leasing/on site processes that just don't work. When giving feedback they do nothing to fix the reported issues. I find that many of the employees (while not toxic) simply do not care. I worked at a few properties with MAA and each time it was either unorganized with little communication within the team and I shouldered much of the load. MAA is very okay with doing the bare minimum and following trends. They do not push the envelope. They even had me come in to work while I was tested positive with COVID! MAA only cares about their outward appearance and not their employees.

5.0

Jan 6, 2022

Great company with continued growth

Service manager

Recommend

CEO approval

Business Outlook

Pros

Started from entry level and advanced over past 9 years. Transfers and promotions were supported. Steady growth in company leading to more opportunities and continued innovations to keep up with new technology. Lately an aggressive push on incentives have taken employment with the company over the top, especially if you live on property. The properties all vary so you can choose newer properties or old, fully staffed or not. These can lead to more of a consistent laid back preventative maintenance type property or a high stress responsive community with renovations and overtime and more learning opportunities. It’s all up to where you go and there’s always flexibility to cross over from maintenance to leasing even. Sit downs with the CEO and CFO during tours of such a big company is a rare and welcome perk. Most of their stories are ground up employees and very humble and confident leadership.

Cons

Tribal knowledge can be limiting and sometimes hold back the highest potential for development so it is encouraged to go in with as much background as you can bring or to take classes in spare time. The challenges are changing every day and so you find yourself googling a lot and can hit some hard walls. You find a lot of support but also are expected to figure it out one way or another. Calling contractors can really effect your budget so in house as much as possible really can put the pressure on. Cost of living is escaping some of the wages. They are definitely fair and catching up with the times as far as base levels and I have seen alot of incentives and bonuses that help curb overall but some areas are hit so hard with inflation there needs to be consideration of location for salary. Otherwise maintaining staff may be hard as prices drive them out. Initially I had a lot of troubles with micromanagers working up in the company. As soon as I had trust to make some decisions and mistakes I started to grow a lot faster. This can be solved by moving around after open communication doesn’t work.

MAA Response

4y

Thank you for your time, dedication over the years and your service to your teammates, residents and MAA. We are hopeful that some of the initiatives we are currently working on will speak to the things you've raised up here. We appreciate hearing from you.

5.0

Jan 3, 2022

Great with keeping good communication

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

We have very great communication with our corporate reps, and if we ever need anything they are easy to access. We are taken great care of with bonuses if you are performing well, and tips if you may need any help.

Cons

Have to work saturdays and sundays, so work-life balance is tough

MAA Response

4y

Thanks for your review!

Viewing 133 - 135 of 307 Reviews

Jobs at MAA

Leasing Consultant | MAA Centennial Park

Assistant Property Manager | MAA Woodwind

Houston, TX

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Leasing Consultant | MAA Brookwood

Atlanta, GA

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Leasing Consultant | MAA West Midtown

Leasing Consultant | MAA Kirby Station

MAA

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Reviews about "Compensation"

Unappreciative Company

Great company with continued growth

Great with keeping good communication

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