Does MLC pay their employees well?

According to anonymously submitted Glassdoor reviews, MLC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MLC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at MLC?

72% of MLC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MLC 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MLC?

Associate (8) , Customer Service Representative (8) , Senior Analyst (8) , Analyst (6) , Consultant (6) , Actuarial Analyst (5) , Manager (5) , Project Manager (5) , Senior Consultant (5) , Business Analyst (4) , Claims Consultant (4) , Administrator (3) , Customer Service (3) , General Manager (3) , Senior Business Analyst (3)

What are the pros of working at MLC according to real employee reviews?

"Great people to work with in the contact centre environment" ((in 39 reviews)); "Nippon Life and their culture is good." ((in 21 reviews)); "Good work life balance and WFH" ((in 16 reviews)); "Work from home / flexible hours" ((in 9 reviews)); "Great team and culture" ((in 8 reviews))

What are the cons of working at MLC according to real employee reviews?

"Management was terrible and badly run Targets were unrealistic" ((in 15 reviews)); "Poor management and leadership in operational areas" ((in 7 reviews)); "corporate bullying, bad management, bad pay" ((in 6 reviews)); "No structure in training for 2 weeks and no system log ins so it means you wont actually use the system until the day you start taking calls." ((in 6 reviews)); "Long hours to achieve your deadlines but no OT is paid." ((in 5 reviews))

What are the top reviewed MLC locations?

Kansas City , Sainte Genevieve , Charlotte , Santa Monica , San Diego , Sanford , Ste Genevieve

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MLC

MLC reviews

3.4

72% would recommend to a friend

(223 total reviews)

Kent Griffin

27% approve of CEO

50% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

MLC has an employee rating of 3.4 out of 5 stars, based on 223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MLC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Sexual orientation

Disability

Reviews by job title

223 reviews

5.0

Jun 19, 2026

Great team but pay and progression are lacking

Invesment analyst

Recommend

CEO approval

Business Outlook

Pros

Great people, very knowlegeable team

Cons

lower than industry pay, slow progression

4.0

Jan 4, 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

easy work, medium volume, great team and management was chill

Cons

quite technical, 4 weeks worth of training to learn products (paid of course)

3.0

Sep 23, 2025

Terrible

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

Decent coin, nice people to work with

Cons

Management can be rather overbearing

Viewing 1 - 3 of 223 Reviews

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