Is MOD Pizza a good company to work for as a Captain/Manager?

Captain/Manager professionals working at MOD Pizza have rated their employer with 3.0 out of 5 stars in 183 Glassdoor reviews. This is a lower than average score with the overall rating of MOD Pizza employees being 3.3 out of 5 stars. Search open Captain/Manager Jobs at MOD Pizza now and start preparing for your job interview by browsing frequently asked Captain/Manager interview questions at MOD Pizza .

Does MOD Pizza pay Captain/Manager employees well?

Captain/Manager professionals rate their compensation and benefits at MOD Pizza with 2.8 out of 5 stars based on 183 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Captain/Manager salaries at MOD Pizza.

How happy are Captain/Manager professionals working at MOD Pizza?

44% of Captain/Manager employees at MOD Pizza would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Captain/Manager professionals have also rated MOD Pizza with a 2.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.2 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at MOD Pizza?

Captain (176) , Squad Member (137) , Crew Member (134) , Mod Squad Member (124) , General Manager (113) , Manager (39) , Shift Leader (35) , Mod Squad (34) , All Star (31) , Team Member (30) , Pizza Maker (25) , Cashier (24) , Shift Manager (22) , Assistant Manager (21) , MOD Pizza (21)

What are the pros of working at MOD Pizza according to real employee reviews?

"They hire felons and give everyone second chances which can be great for people who want to start over." ((in 128 reviews)); "Pay is good but they will move you an hour and a half away with little notice" ((in 121 reviews)); "Free pizza every shift and discounts when you're not working (50% off everything)." ((in 94 reviews)); "Free food and shirts (I know a lot of companies make you pay for extra shirts)" ((in 89 reviews)); "You'll have good coworkers" ((in 82 reviews))

What are the cons of working at MOD Pizza according to real employee reviews?

"Bad management and very slow" ((in 151 reviews)); "Really bad manager transferred to this location." ((in 48 reviews)); "Poor upper management." ((in 36 reviews)); "There is no training so you are thrown into the middle of a stressful situation and expected to perform." ((in 17 reviews)); "Poor communication dependent on position" ((in 12 reviews))

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MOD Pizza

MOD Pizza Captain/Manager reviews

3.0

44% would recommend to a friend

(183 total reviews)

Scott Svenson

38% approve of CEO

37% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.2

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.4

Senior management

Captain/Manager employees have rated MOD Pizza with 3.0 out of 5 stars, based on 183 company reviews on Glassdoor. This indicates that most Captain/Manager professionals have an average working experience there. MOD Pizza is rated in line with the average (within 1 standard deviation) by Captain/Manager professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

183 reviews

2.0

Mar 16, 2026

Violations of Labor Laws

Captain

Recommend

CEO approval

Business Outlook

Pros

Free food, fast paced environment, used to be a great option for college students.

Cons

Rampant violations of labor laws in Washington state and elsewhere. Upper management quickly and easily turns a blind eye to violations.

2.0

Dec 29, 2025

Company care about the wrong things

Captain

Recommend

CEO approval

Business Outlook

Pros

If you are in management at any level, you can get certain benefits like pto. All employees get a free shift meal for every shift worked. You can work up in the company with hard work and sucking up.

Cons

The pay is not worth the work put in. Captains in my area are going on a second year without cost of living increases in pay, despite the minimum wage going up significantly in the area. Upper management tends to care way more about numbers and sales then ensuring the restaurant is actually running smoothly, the staff are trained properly, and there’s not skeleton crews. The lack of raises, the decline in ingredients, and the increasing level of duties make this job miserable.

4.0

Oct 18, 2025

Experience

Captain

Recommend

CEO approval

Business Outlook

Pros

Team, food, pay, fun, money

Cons

Pay, hours, schedule, time, time

Viewing 1 - 3 of 183 Reviews

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Jobs at MOD Pizza

Restaurant Captain - Shift Supervisor

Restaurant General Manager

Assistant General Manager - MOD

Assistant General Manager - MOD

Restaurant General Manager

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MOD Pizza

MOD Pizza Captain/Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Violations of Labor Laws

Company care about the wrong things

Experience

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