Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at MSC Cruises?

61% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (17) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Sales Associate (11) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 34 reviews)); "Supportive and friendly colleagues" ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 16 reviews)); "The benefits and hours are good." ((in 10 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 14 reviews)); "Awful Pay" ((in 8 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 7 reviews))

What are the top reviewed MSC Cruises locations?

Fort Lauderdale , Miami , Italy , Europa , Genoa , Malta , Florida City , Sunrise , American Fork , Geneva , New Russia , New York , Phoenix , Silver City , Charlotte , Corpus Christi , Seabrook , Nashville , Los Alamitos , Sorrento , Boynton Beach , Miami Beach , MSC , Switzerland , Coral Springs , Japan , Napoli , Italy , Norway

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MSC Cruises

MSC Cruises reviews

3.5

61% would recommend to a friend

(312 total reviews)

Gianni Onorato

66% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

312 reviews

3.0

Jul 13, 2026

Great work environment, but long hours

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Great environment to work at.

Cons

Hours are very long here

5.0

Jul 6, 2026

Fantastic workplace with a positive environment

Hr specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work. You feel like you are really part of a really special company. You aren't just an employee.

Cons

No cons, honestly I love it here, such a positive working environment.

4.0

Jul 6, 2026

Excellent Working Environment

It specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent working environment, a lot of collaborative working. Everyone really does support each other.

Cons

Wish there was slightly more fixability regarding hybrid / flexible working.

Viewing 1 - 3 of 312 Reviews

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Jobs at MSC Cruises

Outside Sales Representative