Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 26 reviews)); "Benefits are great" ((in 24 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "The pay is good." ((in 13 reviews)); "Great Coworkers" ((in 10 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 30 reviews)); "No work life balance" ((in 9 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "There is clear favoritism and what feels like nepotism in how opportunities and accounts are distributed." ((in 7 reviews)); "Low salary" ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (468 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

3.0

Apr 29, 2025

Great Job

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule job hours steady work

Cons

Terrible Driver management shows favoritism gives write up for the smallest infractions and non moving violations that you pick up while doing the job

1.0

Apr 23, 2025

Disappointing experience after initial promise

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Relevant field, great coworkers, opportunity

Cons

Poor leadership, no support, disorganized

1.0

Oct 13, 2024

Low pay and lots of work

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Worked for this company and all they do is dump work on you but are cheap with the pay. The people there gossip like if they’re in high school very toxic environment.

Cons

Toxic environment and bad pay

Viewing 82 - 84 of 468 Reviews

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Great Job

Disappointing experience after initial promise

Low pay and lots of work

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