Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "good benefits" ((in 22 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "The pay is good." ((in 12 reviews)); "Great Coworkers" ((in 11 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 7 reviews)); "Total lack of professionalism, and communication." ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

468 reviews

5.0

Nov 21, 2022

I am so GLAD I joined MSI!

Worker's compensation coordinator

Recommend

CEO approval

Business Outlook

Pros

- I love the job I have at MSI. I learn new things everyday, face new challenges, accomplish something worthwhile all the time! - My co-workers are great! I feel I am part of the family. - MSI takes care of me by providing me with great benefits, paid time off, employee engagement events (like picnics, holiday parties). - I know I am part of a stable company which has been growing & getting bigger through the years.

Cons

I have nothing bad to say.

4.0

Nov 20, 2022

The team and the manager is very important

Product associate

Recommend

CEO approval

Business Outlook

Pros

good team and manager, very helpful and respective

Cons

you may not have that many day-off here

2.0

Nov 18, 2022

Toxic environment and bad management

Slab handler

Recommend

CEO approval

Business Outlook

Pros

Good pay Good schedule Pays for boots Available overtime All ppe provided

Cons

Negative work environment Poor management Lack of adequate training Low growth opportunities Lack of accountability

Viewing 175 - 177 of 468 Reviews

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Jobs at MSI

Sales Representative (Hospitality)

Indianapolis, IN

View job

Senior Customer Service Representative

MSI

MSI reviews

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Ratings by demographic groups

Reviews by job title

I am so GLAD I joined MSI!

The team and the manager is very important

Toxic environment and bad management

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