Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "good benefits" ((in 22 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "The pay is good." ((in 12 reviews)); "Great Coworkers" ((in 11 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 7 reviews)); "Total lack of professionalism, and communication." ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by demographic groups

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MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

3.0

Aug 27, 2022

Ok work

Senior fae

Recommend

CEO approval

Business Outlook

Pros

Ok people never never nve

Cons

Horrible hours fns kf ss

5.0

Aug 23, 2022

Company outing

Order picker

Recommend

CEO approval

Business Outlook

Pros

Me, and my family are grateful for the experience at universal. We all had such a great time. The food, and desert was delicious.

Cons

Nothing to report here for now

2.0

Aug 17, 2022

Let me work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vehicle preloaded overnight. Not much management interference. Home daily.

Cons

Drivers blamed for sales reps mistakes. Too many stops added to route last minute. Unrealistic expectations.

Viewing 187 - 189 of 468 Reviews

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Jobs at MSI

Elk Grove Village, IL

$20 - $23 /hr

(Employer provided)

View job

Customer Service Representative (CSR)

Warehouse Shipping and Receiving

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