Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "Benefits are great" ((in 22 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "Great opportunity for career growth" ((in 15 reviews)); "The pay is good." ((in 14 reviews))

What are the cons of working at MSI according to real employee reviews?

"No work life balance" ((in 9 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "Low salary" ((in 5 reviews)); "Instead i got to train, new Indian CSRs who after 6 months were senior CSRs, got to train sales representatives and asistant manager .. i had a very bad experience with an asistan manager who used to go to work drunk, or in drugs ." ((in 5 reviews)); "Too much Favoritism in the workplace." ((in 5 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by demographic groups

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MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

5.0

Mar 30, 2022

a+

Sales

Recommend

CEO approval

Business Outlook

Pros

great people work here, good boss

Cons

no cons to be honest

5.0

Mar 28, 2022

Greatest Place to Work

Technical director

Recommend

CEO approval

Business Outlook

Pros

They are very flexible in term life of working from home and needing family leave. Also flexible on working from home.

Cons

They can at times be unorganized administratively.

3.0

Mar 23, 2022

great company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

great leaders at this company

Cons

old school thinking at this company

Viewing 211 - 213 of 468 Reviews

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Jobs at MSI

Sales Representative (Hospitality)

Indianapolis, IN

View job

Sales Representative (Countertop)

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a+

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