Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 24 reviews)); "Good benefits" ((in 21 reviews)); "Having a good culture inside the company" ((in 18 reviews)); "Great opportunity for career growth" ((in 14 reviews)); "Friendly coworkers" ((in 10 reviews))

What are the cons of working at MSI according to real employee reviews?

"You will be overworked with low pay." ((in 12 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 8 reviews)); "There is clear favoritism and what feels like nepotism in how opportunities and accounts are distributed." ((in 8 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

468 reviews

4.0

Mar 14, 2022

Fun place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Interesting job and cool people to work with.

Cons

Not a lot of room to grow and management ignores some bad apples.

3.0

Mar 14, 2022

It’s ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Biyearly bonuses, 1 hour for lunch, yearly raises

Cons

Sexist coworkers, there’s never a reward for working hard only punishment if you don’t, I am the lowest paid in my department. The next person makes $2/hr more than I do, I’m only 1 of the 3 women that work there

4.0

Feb 26, 2022

Decent company

Pc technician ii

Recommend

CEO approval

Business Outlook

Pros

Good benefits, nice culture, decent people.

Cons

Lower end pay, hourly rates,but biweekly pay

Viewing 250 - 252 of 468 Reviews

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Jobs at MSI

Elk Grove Village, IL

$20 - $23 /hr

(Employer provided)

View job

Customer Service Representative (CSR)

Warehouse Shipping and Receiving

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