Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "Benefits are great" ((in 22 reviews)); "The pay is good." ((in 15 reviews)); "Having a good culture inside the company" ((in 15 reviews)); "Growth opportunities, Job security, Family" ((in 13 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 8 reviews)); "There is clear favoritism and what feels like nepotism in how opportunities and accounts are distributed." ((in 7 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (468 reviews)

Ratings by demographic groups

Race / Ethnicity

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Sexual orientation

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Parent or family caregiver

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MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

4.0

Jun 29, 2021

Quickly Growing

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Job security once you’re in. You run your operation like it’s your own business.

Cons

Long work weeks, Monday through Saturday

3.0

Jun 16, 2021

Ok

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

Great upper management and employees

Cons

Owner made Bad business decisions

4.0

Jun 16, 2021

Good company to work with

Associate

Recommend

CEO approval

Business Outlook

Pros

Good work culture Encouragement to work Fast growing company Ample opportunities to build yourself Good management

Cons

No cabs for day shift No canteen

Viewing 259 - 261 of 468 Reviews

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Jobs at MSI

Elk Grove Village, IL

Customer Service Representative (CSR)

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Quickly Growing

Ok

Good company to work with

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