MTR reviews

3.9

77% would recommend to a friend

(791 total reviews)

Dr Jacob Kam Chak-pui

86% approve of CEO

45% positive business outlook

MTR has an employee rating of 3.9 out of 5 stars, based on 791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MTR employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.7 stars).

Reviews by job title

791 reviews
4.0
Jul 24, 2018

Summer Student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Easy to follow - Opportunity in handling complaints - Free MTR pass - Certificate

Cons

- Entry level of work mostly

4.0
May 17, 2018

Excellent job security but think twice if you are in your 20/30s!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) Pretty good job security because of its monopoly status in HK. 2.) Quite good work-life balance for people with family. [Off-on-time] 3.) Salary level is comparable to governmental organizations. 4.) Free MTR travel (including Airport Express). 5.) Housing allowance (from few thousands up) for senior supervisor and managers (S40 or above). 6.) Non-contract / temporary staff will have 13th month salary and discretionary bonus. 7.) Very responsive IT department . 8.) Nice pantry and coffee corner. 9.) Various self-registered training courses are held during office hour (No OT for training!) 10.) Numbers of in-house recreational facilities (sport complex, BBQ, Karaoke, etc.) 11.) Internal transfer is encouraged.

Cons

1.) Salary increment for staffs with normal performance (i.e. 3/5) is roughly at par or slightly below inflation. 2.) Have to be very patient for promotion even performance is 4/5 on average for more than 5 years. 3.) No subsidy nor study leave for post-graduate qualification. 4.) Huge benefit gap between new joined staffs and pre-merger staffs. 5.) Poor medical and dental scheme with limited coverage to employee (and almost none for immediate family members). 6.) Don't expect you can get priority in flat purchase for MTR-involved property project. 7.) Too many seniors who are waiting for their retirement. 8.) Management are dictator in decision making process. 9.) Very boring and routine tasks.

3.0
Apr 10, 2018

BIM

Recommend
CEO approval
Business Outlook

Pros

good compensation & benefits, work/life balance is good

Cons

less career opportunities and fantastic organisation

Viewing 751 - 753 of 791 Reviews

Glassdoor has 1,077 MTR reviews submitted anonymously by MTR employees. Read employee reviews and ratings on Glassdoor to decide if MTR is right for you.