Is MUFG a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at MUFG have rated their employer with 3.0 out of 5 stars in 29 Glassdoor reviews. This is a lower than average score with the overall rating of MUFG employees being 3.5 out of 5 stars. Search open Client Operations Associate Jobs at MUFG now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at MUFG .

Does MUFG pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at MUFG with 2.5 out of 5 stars based on 29 anonymously submitted employee reviews. This is 30.5% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at MUFG.

What are the top reviewed jobs at MUFG?

Analyst (299) , Vice President (245) , Associate (184) , Director (118) , Senior Associate (91) , Assistant Vice President (80) , Intern (63) , Fund Accountant (45) , Associate Director (41) , Manager (40) , Senior Fund Accountant (40) , Project Manager (37) , Business Analyst (36) , Credit Analyst (34) , Managing Director (34)

What are the pros of working at MUFG according to real employee reviews?

"Good work life balance as well (even for full timers in the department)." ((in 334 reviews)); "People are nice and welcoming" ((in 284 reviews)); "Benefits are good and normal 40 hour week" ((in 217 reviews)); "Benefit and company culture is good" ((in 217 reviews)); "(Most) Colleagues are nice and friendly" ((in 136 reviews))

What are the cons of working at MUFG according to real employee reviews?

"Poor management and too old IT tools (25 years late)" ((in 177 reviews)); "Low salary and hard to get promoted" ((in 105 reviews)); "poor leadership and no vision" ((in 54 reviews)); "Bad manager and micro" ((in 53 reviews)); "Long hours and sometimes stressful" ((in 46 reviews))

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MUFG Client Operations Associate reviews

3.0

45% would recommend to a friend

(29 total reviews)

Vivek Bhatia

100% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.7

Work/Life balance

2.6

Career opportunities

2.5

Compensation and benefits

2.3

Culture & values

2.3

Senior management

Associate Client Operations employees have rated MUFG with 3.0 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Associate Client Operations professionals have an average working experience there. MUFG is rated in line with the average (within 1 standard deviation) by Associate Client Operations professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

29 reviews

3.0

Dec 4, 2025

.....

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hybrid working and state of the art office.

Cons

Not much room for progression.

3.0

Nov 19, 2025

Low pay rate

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Set working hours, pizza day, coffee and tea

Cons

No progression, bad communication between teams

2.0

Sep 21, 2025

Salary too low for amount of work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Friendly office environment - Regular promotion opportunities

Cons

- Minimum wage - Expected to obtain a lot of information, and you don't get a pay rise until you can service the 3 major lines, but you may have to service smaller lines, which don't lead to a salary increase before you progress to all 3 main ones. - Short training, and you learn a huge chunk of the content while on the phones, leading to mistakes.

Viewing 7 - 9 of 29 Reviews

Jobs at MUFG

Administrative Assistant

Financial Crimes & Compliance, Securities (MUSA) - Vice President

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MUFG Client Operations Associate reviews

Ratings by category

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Reviews by job title

.....

Low pay rate

Salary too low for amount of work

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