Macerich reviews

3.4

51% would recommend to a friend

(203 total reviews)

Jackson Hsieh

44% approve of CEO

56% positive business outlook

Macerich has an employee rating of 3.4 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macerich employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

203 reviews
4.0
Jul 18, 2014

Good place to work, especially in Corporate office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent work/life balance, no punching in on the clock. Good upward mobility/promotions.

Cons

No tuition reimbursement, constant fire drills, lack of clear mission/vision

1.0
Jun 10, 2014

Security

Recommend
CEO approval
Business Outlook

Pros

All the Pro's left when Gene Thompson and Dennis Scott passed. They really understood what security is and the important role that they played within the company.

Cons

All the security staff is poorly trained, underpaid and constantly under pressure by a spineless manager. Never willing to stand up for the employees and only siding with his wife who works within the mall. Which is a company violation (fraternizing with mall tenants). The work environment was so hostile that everybody was back stabbing each other at every turn. Management treated the security staff like 3rd rate janitors. Some of the security supervisors would show up drunk or start drinking while on the job! It took one property manager 4 months to finally introduce himself to the staff. During those 4 months he just walked around and complained about every single bad detail the mall had and how the staff failed to observe it. The only growth here, is to quickly grow out of this property into a better place. Better yet, dump security and grow into a REAL CAREER and never look back. Macerich will never be the same and this mall (Pavilion) will end up like the Hawthorne Plaza. Time Off policies? Well, everyone steals from the time clock because they sign it themselves. They also steal from the lost and found via manipulating the report information. You can't count on the employees there. They will back stab you. If you're not part of the "click", you're in for a hard time. There too many negatives to list, so just stay away from this area and the company all together!

4.0
May 25, 2014
Recommend
CEO approval
Business Outlook

Pros

This company values not only the Guests and Merchants but also the employees with creating a positive atmosphere of rewarding a job well done.

Cons

Retail employment undoubtedly presents demanding challenges of Holiday, evening and weekend hours as well as the occasional situation in assisting a Guest that had an unsatisfactory shopping experience.

Viewing 175 - 177 of 203 Reviews

Glassdoor has 213 Macerich reviews submitted anonymously by Macerich employees. Read employee reviews and ratings on Glassdoor to decide if Macerich is right for you.