Macerich reviews

3.4

51% would recommend to a friend

(203 total reviews)

Jackson Hsieh

44% approve of CEO

56% positive business outlook

Macerich has an employee rating of 3.4 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macerich employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

203 reviews
4.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good flexibility with scheduling, I really like my manager.

Cons

Not a whole lot of room for advancement, and I would like more hours.

1.0
Oct 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The co-CEOS of the firm mean well. I think they really want a company like Zappos, a company they went to visit to learn how they developed a positive work environment in a corporate world. That's about all the positive I can muster up. It was that bad.

Cons

While the co-CEOs mean well, the problems start at the top with the Partners, all the way down to the Managers, and into the HR department. The Partners play favorites, ignoring those they dislike or don't care about. They give you a fake smile and then talk behind your back. I think there was maybe 4-5 Partners throughout the firm that I met who actually were genuine, and really cared about their staff. The rest just use the staff to make themselves look good. The managers in this firm were a mix of good and bad. The bad being those who were abusive to staff. Everyone, including Partners and HR, knew about the reputations of the bad managers, but nothing was ever done. Why? Because the abusive managers brown nosed the partners, and of course, they were friends with everyone in HR. They knew the right people to befriend, so they would be untouchable. Shameful how they allowed people to be treated. The HR department is unable to keep their mouth shut, so if you have a real complaint, your best bet is to tough it out or find another job, because if you complain about them, they usually notify the offending party, and your life becomes hell then. I saw it happen to numerous people, so I knew better than to go to HR to complain about harassment. And forget about a career here. How can you have a career when the turnover rate is ridiculous, and on top of that is the massive layoffs every 2 years (they laid off nearly 7-8% of their staff (77 people) in May, while also having another 150-200 quit or get fired after the layoff (fired separately to avoid having the layoff number be higher than it already was).

4.0
Sep 7, 2013
Recommend
CEO approval
Business Outlook

Pros

office location is great near 3rd Street Promenade and beach in Santa Monica large company so can learn a lot

Cons

Like all big companies range of expertise and personalities that you need to work with Did not have a strong head of the department

Viewing 181 - 183 of 203 Reviews

Glassdoor has 213 Macerich reviews submitted anonymously by Macerich employees. Read employee reviews and ratings on Glassdoor to decide if Macerich is right for you.