Macmillan reviews

3.9

63% would recommend to a friend

(428 total reviews)

Jon Yaged

78% approve of CEO

53% positive business outlook

Macmillan has an employee rating of 3.9 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macmillan employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

428 reviews
1.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

• Many genuinely kind and intelligent colleagues • Strong overall company mission • Creative, book-driven culture that I truly admired • Some teams have excellent leadership

Cons

My experience at Macmillan was unfortunately the opposite of what I expected when I joined. From day one, I received no real onboarding, no structured training, and minimal support from my direct manager. Despite raising this early on, nothing changed. Instead of improving communication or offering guidance, I began experiencing unfair treatment and increased scrutiny, which escalated over time. The most troubling part of my experience happened around the time I was summoned for jury duty. I had been transparent with my supervisor about the dates and requirements, yet during that period his behavior toward me shifted noticeably. Communication became tense, interactions felt adversarial, and I often felt singled out. Shortly before I raised my own concerns with HR about the lack of support and the way I was being treated, my manager made claims about my performance that I believe were inaccurate and not reflective of my actual work. I provided documentation and explanations to HR to dispute those claims, but my concerns were largely dismissed, and it felt as though my manager’s narrative was accepted without meaningful review. Ultimately, my position was eliminated shortly after this — an outcome that left me feeling unheard, unsupported, and unsure whether the process was handled fairly or objectively. I left the company disappointed not only by the lack of procedural safeguards, but by how quickly legitimate concerns were brushed aside.

1.0
Aug 29, 2023

Unethical VP

Recommend
CEO approval
Business Outlook

Pros

Some nice people within the organization

Cons

Unethical practices in the HR department. VP is NOT a people person in any capacity.

2.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Committed to educators and education, Macmillan prides itself on on its ability to build affordable products that serve higher education. The company and its management, I believe, has some level of integrity.

Cons

Macmillan has refused to commit to a digital mindset, slow to react to the pandemic pivot and completely incapable of supporting the few digital products they produce. As a result, Reps left because they could not sell in lieu of attempting to service. There were 10yrs to prepare for this type of transition. Middle management has left because the company would not commit the resources needed to support their sales Reps - who were trying to sell digital product. Macmillan in a company in crisis- they must abandon the old publishing ways (and the company leaders who are running it into the ground) and embrace the role of a full service publishing ed tech business. And, they can do this. They can....- but they won't. Additionally, no diversity: Few opportunities for advancement. Few new roles created. But, with a good salary (after you work at other publishers) you can go out to pasture with Macmillan.

Viewing 25 - 27 of 428 Reviews

Glassdoor has 566 Macmillan reviews submitted anonymously by Macmillan employees. Read employee reviews and ratings on Glassdoor to decide if Macmillan is right for you.