Macy's reviews

3.4

52% would recommend to a friend

(31,103 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

You will find the honesty and integrity of management inspiring at your next workplace.

Cons

Unlike other retailers, Macy's does not appear to me to genuinely enjoy serving the intrinsic needs of their customers. Macy's appears motivated solely by financial return on investment - the result of the pressure from their heavy debt load. Product prices, coupons, and credit card incentives are all gimmicks to trick customers and pillage wallets. In return, customers disrespect Macy's by returning used clothing, demanding unreasonable discounts, and even damaging the physical building. A sad circle. A race to the bottom. An environment of despair.

5.0
Jul 7, 2010
Recommend
CEO approval
Business Outlook

Pros

-The job was low on pressure -Uniform was flexible -Decent pay -Employee's were nice -Nice discount -Managment was there when you needed them and understanding. -1 hour break with 2 optional 15 minute breaks.

Cons

-Learn as you go. -Had to meet a credit card macy's sales goal. -Hours were random. -Discount was given on macy's credit card.

4.0
Jul 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee discount Great communication with management Great understanding from management and HR when dealing with scheduling conflicts between work and school

Cons

If you are working as a floater you are not given enough time to learn about all of the merchandise so sales may be lost. Since most of the employees are working on a commission basis it is highly competitive and can make for a stressful work environment at times.

Viewing 30694 - 30696 of 31,103 Reviews

Glassdoor has 32,719 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.