Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 15, 2010
Recommend
CEO approval
Business Outlook

Pros

- Great learning experience, if your senior management decides to show you the rope. - A lot of vacation days - Employee discounts - Many opportunities to jump jobs within the company.

Cons

- HR department is not sales oriented. They are more concerned with their hiring and retention goals rather than hiring and keeping the right people to meet sales goals. - Department managers are mostly rated based on sales not profit. This leads to problem in dishonest managers giving extra discounts to boost sales. Just because you have great sales doesn't mean you have a good profit margin. - Lack of communication throughout the entire organization. This problem leads to lost sales opportunities and chaos during heavy volume days. - Lack of priorities in cutting expenses. The store will spend money on painting the senior executive's office rather than investing that expense into payroll. The more people you have to sell, the higher your sales will be. Having a great store manager's office only affect one person.

2.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Employee discounts and fairly nice coworkers Fun helping customers who can be nice for the most part Very nice atmosphere especially around the holiday period. Great part-time or seasonal to get extra bucks and help with gifts over the holidays.

Cons

Obviously its retail so long hours standing Lots of confusion amongst management, not very organized Some Managers need to be more sociable, not sure how one becomes a Manager in Retail with a bad attitude.

3.0
Jan 13, 2010
Recommend
CEO approval
Business Outlook

Pros

employee discount placement in a dept relevant to interests age range was diverse

Cons

Promised commission and then without asking was switched departments and later found out than I wasn't going to be getting commission. But on my paychecks there were random amounts ( under $10 ) in regard to commission and were extra but did not calculate to what would have been actual commission. Understaffed many times during shifts Selling a credit card only give you an actual $1.

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Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.