Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Jan 4, 2010

Ouch!

Recommend
CEO approval
Business Outlook

Pros

Working there gave me someplace to go. Some very nice coworkers. Prompt paychecks. Leaning the ins and outs of retail.

Cons

Very dirty bathrooms for customers and associates. Poor communication from management. Terrible pay (almost indentured servitude). My feet really hurt for the first week. Overworked floor managers.

1.0
Dec 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Close to home - walkable and on bus line. Very friendly sales associates.

Cons

Getting hours is nearly impossible. I was offered 21 hours a week in a specific dept, then when I reported in to do paperwork I was told that the job went away and that I would be considered a floater--which was fine, but I was only scheduled an average of 10 hours a week. When I reported for work and was given an assigned dept for the day, there would be way too many workers already covering the areas, so I had to go find some other dept to work in. Management just walks around. The only interaction I had with my manager was to get my name badge. Another time a manager inserted herself into a situation that was being held effectively between a customer and sales associate and her doing so made the outcome of the situation an embarrassment.

3.0
Dec 30, 2009

Merchandising Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

20% employee discount. Work hours.

Cons

Pay rate!! No benefits of any kind.

Viewing 30844 - 30846 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.