Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,088 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      2.0
      Dec 22, 2009

      Macy's GSM - Experience to put on a Resume

      Group sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunity to experience large volume department store operations. Diverse group of peers from whom to watch and learn. Long term associates are extremely hard working and caring people.

      Cons

      There is no training. One must be completely self-reliant and resourceful in order to uncover what needs to be done and how to get it done. Upper management has been coached by corporate to answer questions with questions. No "telling" allowed. Using the Socratic method in lieu of simple training is hardly efficient or illuminating especially when one simply needs to know the procedure for RTVs.

      3.0
      Dec 20, 2009

      ok job

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -get a good amount of paid time off even if you are part time -gain a lot of experience -coworkers are friendly (at least at my store) -they dont give you a problem if you have to call in sick or have any emergency. they seem to understand that "life happens" and don't hold it against you -pretty easy job once you get the hang of it.

      Cons

      -pay is not that great -little opportunity for advancement unless you "know someone". some of my coworkers have been there 15+ years and have not been promoted. -hours are terrible -customers are idiots, but thats to be expected in any customer service job. =D -managers hound you about opening up macys card accounts. unfortunately not everyone needs another credit card. -staffing is terrible. we are always understaffed on busy days and then on slow days they have a ton of people scheduled. -my manager makes a mess! she takes stuff off the shelf before she knows where shes going to put it so it just ends up strewn all about. of course we are the ones that have to clean it up and figure out where to put it while she sits in her office and talks on the phone.

      5.0
      Dec 20, 2009

      Good place to start a retail career

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice and helpful staff and management, great employee discounts, lots of breaks, free food on special days, great benefits once you are employed a certain amount of time, lots of room to grow/make a career, awesome internships and programs for college students and graduates.

      Cons

      Opening Loyalties/Credit Card accounts is considered the most important thing at Macys. If you do not open the desired amount dictated by management, then you could be fired.

      Viewing 30850 - 30852 of 31,088 Reviews
      Related searches: Macy's jobs | Macy's salaries | Macy's benefits | Macy's interviews | Macy's conversations
      ReviewsMacy's reviews

      Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.