Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Sep 10, 2011
Recommend
CEO approval
Business Outlook

Pros

I was able to meet all kind of customers, especially lots of international shoppers during the long busy holiday season.

Cons

I was moving around different departments often without knowing much what is in the department from where I was originally trained.

3.0
Sep 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to work short term and if out of work.

Cons

Not much room for mobility. They tend to overstaff during seasonal holiday rush. Wouldn't make a career out of it, even as a manager. Managers were always disgruntled and seemed to be worked to the bone.

1.0
Sep 6, 2011

A waist of time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, sence it's a small town Macy's you get to know a small group of customers really well. There are very few days that I go in and have a bad customer.

Cons

The people you work with. I have worked with some great people but sadly a majority of those who do well here are the laziest people you will ever meet. Passing off their work load onto others, focusing their time to selling (stealing customers) to increase their commission rate. But when it comes time to to stock work the magazines come out, texting on their phone and so on and so forth. It's sad when a manager knows where to go look for an associate...Asleep in one of the dressing rooms, and yet they don't receive any sort of discipline for it. I've been trying for 2 years now to become full time, my score card and work ethic is outstanding but apparently never good enough. If you are lazy you'll do well, if your hard working please don't waste your time.

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Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.