Macy's reviews

3.4

51% would recommend to a friend

(31,086 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Oct 21, 2009

Overall good intern experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly and helpful employees, highly competent management. High-Tech work environment has a start-up feel. Casual dress code is nice, too.

Cons

Not the most competitive pay out there for tech internships. Would have liked to have had a bit more exposure to other departments.

1.0
Oct 20, 2009

Great college job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Flexible hours - Great discounts - Employee appreciation events - Recognition for job well done

Cons

- Can get monotonous when it's slow - Dealing with rude customers

4.0
Oct 19, 2009
Recommend
CEO approval
Business Outlook

Pros

- Good atmosphere to work in - Co-Workers are friendly - People are generally capable to accomplish and exceed at their jobs - Great brand

Cons

- Corporate management is stuck in age old marketing and sales. They will fail because of it. - Not enough focus on local issues and stock management. They say they are but dont have the infra-structure to support it - Management is driven by who won the consolidation race. The best ideas are not used over the one leadership is most comfortable with. They have lost many good programs because of someone's ego. - Continue to try to outfox the customer with selling the same things at the same prices and try to make it different with a different marketing package. They are not developing value for the customer to make the brand choice of Macy's. - Stores are understaffed. Money spent in advertising would be far better spent in creating a positive customer experience in stores. But senior management never experiences what it is like in stores so they continue to fund what they can see.. rather that what is the real ground truth.

Viewing 30880 - 30882 of 31,086 Reviews

Glassdoor has 32,700 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.