Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

All job tasks are easy and most of the customers treated me with decent respect (although Fine Jewelry got treated better than most department employees). You don't have to count the register at night and closing and opening tasks are very easy. There usually isn't much to do so it is pretty relaxing and you can chat with coworkers if there are any around or browse your merchandise.

Cons

The Fine Jewelry department is the least busy so at times it was EXTREMELY boring. You can't do anything because you're in full view of all the customers, managers, and security cameras so you just have to pace back and forth behind the counter sometimes for hours at a time before you have a potential customer. There was also a lack of training for general cashiering and store policies so when customers would ask me to check their macy's card accounts or make a payment I had no idea how and people would get mad. I was also underprepared with knowledge about the often pricy jewelry I was selling and usually I felt like I was just making stuff up to the customer when they asked question after question that I didn't really know how to answer. Some of the staff knew quite a bit about diamonds and fine jewelry, but they must have gotten that knowledge on their own.

2.0
Sep 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Supportive college relationship Young managers allow casual working relationship Convenient location Well respected in the market place

Cons

Politics - pressure to agree with senior managers Disrespectful to employees Unreasonable expectation of work hours Skipping rises Unclear qualifications to be promoted Non responsive HR Limited space â?? desk, filing, sample storages. Office supply deficiency Lack in developing young professionals Lack of directions yet high expectations

Viewing 30889 - 30891 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.