Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Aug 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Macy's gives great employee discounts, including days where black clothes (required for work there) were given huge discounts. Some days each month Macy's cardholders get extra discounts if they use their Macy's cards- so employees can get that discount on top of the employee discount. Employees who get good reviews from customers are recognized. They give store credit or cash for signing customers up for the Macy's credit card.

Cons

Work schedules were changed last minute without mentioning it. My last week working there, I was scheduled to work only a few hours. I printed out my schedule and felt satisfied, but the day before my last scheduled day, they changed my schedule from a few hours (~5) to 25 hours! Not what I wanted... They set goals for each employee for selling credit cards- want employees to be pushy. Needed employees to cover different departments at a moments notice. This wasn't too bad, but if you haven't had any training in that department customers can tell an become frustrated.

4.0
Aug 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Good if you need a job quickly. Pretty easy-going when it comes to swapping shifts or picking up hours in other areas of the store/departments. When you're a seasonal (I was a former regular associate), the stress levels and responsibilities are much less.

Cons

Seemed like the scheduling wasn't in tune with customer demand. Too many people scheduled when nobody was shopping. Of course, when it was super busy, you'd be the only one on the floor sometimes covering several areas at the same time. Pay was pretty low but the actual work you did, at least in the home department, really wasn't all that terrible. If you're a regular associate, the stress-level of goals, audits, inventory, credit add to the pain of the job ten-fold. The store manager seemed to be rarely visible (I doubted his true existence for quite sometime), although when he was around--pretty useless, not knowledgeable, and rude. Some of the younger long-time employees had superiority complexes, and some of those in management positions were quite questionable.

3.0
Aug 18, 2009

Good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at Macys in Wisconsin. I liked my department (Marketplace) and the people I worked with.

Cons

Some of the management seemed to look down on the employees, but, overall, management was kind and fair.

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Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.