3.0
May 4, 2011
Recommend
CEO approval
Business Outlook
Pros
Relatively easy work, after a while, customer service skills, POS transactions, etc become second nature. Employee discounts and first hand access to new items on the store.
Cons
Scorecards reflect a very limited picture of how an employee is -- it doesn't put into consideration on how much actual customer service an associate puts into the sale. Some associate lack social skills and work ethics. Very low pay and poor benefits. The worst part of it all is dealing with rude and disrespectful customers and customers who cheat their way around the system (switching tickets, harassing customers to lower down price, shoplifters, etc)