Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Jun 24, 2009
Recommend
CEO approval
Business Outlook

Pros

An o.k. job for retirees or those seeking part time work while in college.

Cons

An over micro-managed company that places great emphasis on scripted dialogue employees must use in communicating with clients by phone etc. as well as pushing the sale of company credit card. Everything is dictated from corporate headquarters. Quality of merchandise leaves something to be desired. Needs of customers in terms of types of merchandise offered not considered. No room for growth

4.0
Jun 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Training programs offered are second to none. Many other companies respect and desire those who received training at Macy's. Friendly atmosphere. Lots of younger employees.

Cons

Some senior management is very slow to change and embrace the "Macy's" way versus the old "May Company" way of thinking. Some management still believes in face time and paying your dues instead of recognizing results first. Some managers play favorites within their divisions. Communication to MMW from Macy's corporate is sometimes lacking and vague on the direction of the company. Corporate says it's devoted to the regional divisions, but does not always support their efforts.

1.0
Jun 13, 2009

"This job sucks"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was able to see when things were going to go on sale and was able to put clothes on hold.

Cons

It was a huge downer. They work you like dogs and pay you minimum wage. You will always be understaffed and have to work multiple jobs (fitting room, cashier, clean up).

Viewing 30928 - 30930 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.