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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,083 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      41% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      3.0
      Apr 2, 2009

      Its retail

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      discounts are generous. good sales for employees. relatively flexible hours. however the new automated scheduling program takes that away. good benefits. there are worse retail outlets to work for. if you're in a commission department then you usually fair better than most. Christmas is a big pain, staying open till midnight or later was never a fun thing.

      Cons

      long hours and some really disgruntled customers. managers are often short sighted and incompetent. often unaware of what's going on. Problem getting communication from management. They often would not share memos to pass along the information. Very hard for them to sympathize with associates.

      2.0
      Mar 30, 2009

      Macy's seems to have lost their way.

      Director of security
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a strong history and structured system in place that is both easy to intergrate into and allows for mastery of tasks. Good resources and technology allow for fast paced enviormental changes.

      Cons

      The company employees a complicated management system with numerous levels and accountabilities. There are many "bosses" in place with differing agendas and skill levels. This leads to unclear expectations and direction.

      3.0
      Mar 28, 2009

      Macy's means well, but is still uneven.

      Selling manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a large, well respected national retailer. Macy's is dedicated to giving back to the community and does several charity events. Macy's is trying to go green through recycling in several areas. Macy's puts out a lot of training materials that, if used properly, can help create strong selling teams.

      Cons

      Long hours, lack of communication, frequent change of direction due to changes in cerntral structure. It is reatail. You are sometimes just a cog in the wheel. Since we were once another retailer and were absorbed by Macy's, there are a lot of things (reports, procedures) that we find out by accident or from someone who "happened" upon them. There hasn't been a lot of guidance from legacy macy's people to help us become better at being Macy's.

      Viewing 30958 - 30960 of 31,083 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.