Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance! Lots of people have been there for many years, management cares about its people.

Cons

Systems are not the most current and updated.

4.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Macy's Central was a very exciting place to work. Being that we acquired the May Company in 2005, lots of buyers, planners, and support managers came from all over the country. Within a division, there was always an expert on a particular market or a particular way of analyzing the business. Obviously, the main goal was always driving sales and profitablity, but there was work life balance with half day Fridays in the summer, divisional parties during the holidays, etc. Top management weren't too visible to the the buyers and planners, but their direction always trickled down through the VPs and divisionals. On the fly strategies were always supported if it would result in sales and profitably, management were accessable if you reached out, and the people at Macy's Centrl know how to run a business! We did some incredible things, turning around businesses and regions that were low performers until they were merged into our organization.

Cons

The transition from regionalized buying into MyMacy's. We spent an enormous amount of time with mymacys, systems updates and classes, meetings and analysis that related to mymacys and not driving near term sales. It can be pretty tough to really focus on the business because of distractions. Also, the systems support and planning support teams were subpar in comparison to other companies. Our systems were dated and often we would waste time pulling and gathering information from so many places. The best companies have fantastic systems and make data easily accessible.

3.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Largest retailer; many opportunities for advancement: must work long hours to achieve desired results, company sets a high standard of expectations

Cons

very large workload; long hours tough to have work/life balance; large corporate structure sometimes causes miscommunication and conflicting priorities

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