Macy's reviews

3.3

50% would recommend to a friend

(31,066 total reviews)
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Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Work life balance is very good. Also Macy's is excellent for giving back to the community through multiple outlets. Macy's does have many career paths available both at the corporate and store level. The managers and associates working for Macy's are on the whole very dedicated, responsible and creative people. Reviews are given consistently and their formats remain consistent. Pay scales are inline with industry averages. The people at Macy's are by and large a very friendly, inclusive group. Helping one another is common and cut throat politics are not evident at up to mid level managers. No information on senior levels.

Cons

Senior management can be very abrupt and unrealistic when setting goals and handing out assignments. They also have a tend to focus on recent negatives and not on long term positives. Very much of a what have you done for me lately attitude. Staffing in stores is at all time lows and Senior management appears to not want to accept the fact that this has negatively impacted service and sales. Macy's has also become very top heavy. Our ratio of management levels employees compared to rank at file is out of line. Helath care costs continue to rise every year.

3.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Customer service experience, employee discount and meeting people from all over the world. A full time employee has weekends off once -a- month.

Cons

Working hard with low pay, Working 6 days consecutively. Terrible hours during the holidays. Working weekends and some holidays

1.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Good if you relocate frequently. Their is plenty of teaching events from the main office that keep you up-to-date on new trends and managing skills.

Cons

A lot of red tape, Senior management can act harshly towards subordinates. There is a big gap between different levels of management.

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Glassdoor has 32,679 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.