Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Dec 22, 2009

The usual stuff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Macy's Inc. is an expert company in customer service which means that you get great work experience. Sometimes the customers are nice to you.

Cons

The work hours are not stable; you don't always come in at the same time. You don't get paid enough to take on angry and annoying people who fight you over a "coupon v. everyday value".

3.0
Dec 20, 2009

ok job

Recommend
CEO approval
Business Outlook

Pros

-get a good amount of paid time off even if you are part time -gain a lot of experience -coworkers are friendly (at least at my store) -they dont give you a problem if you have to call in sick or have any emergency. they seem to understand that "life happens" and don't hold it against you -pretty easy job once you get the hang of it.

Cons

-pay is not that great -little opportunity for advancement unless you "know someone". some of my coworkers have been there 15+ years and have not been promoted. -hours are terrible -customers are idiots, but thats to be expected in any customer service job. =D -managers hound you about opening up macys card accounts. unfortunately not everyone needs another credit card. -staffing is terrible. we are always understaffed on busy days and then on slow days they have a ton of people scheduled. -my manager makes a mess! she takes stuff off the shelf before she knows where shes going to put it so it just ends up strewn all about. of course we are the ones that have to clean it up and figure out where to put it while she sits in her office and talks on the phone.

3.0
Dec 18, 2009
Recommend
CEO approval
Business Outlook

Pros

The company provides good dental and medical benefits. If you like to shop you will love the employee discount.

Cons

Very few scheduling accommodations are made. In order to receive the employee discount you must use your Macy's Revolving Retail Account. (Credit Card) Hard working employees are sometimes given little recognition or incentive.

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Glassdoor has 32,676 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.