Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jan 6, 2026

Amazing

Recommend
CEO approval
Business Outlook

Pros

Good hrs Benefits Discounts Friendly staff

Cons

The pay rate is not as good considering how much money the company makes in a year

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Macy's Response
5mo
We're thrilled to hear about your overall experience working with us! We appreciate your review.
4.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Employee Discounts - Nice Coworkers - Holiday Hours - Nice Customers

Cons

- High Sales Pressures - Low Pay - Bad Work/Life Balance

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Macy's Response
6mo
Thank you for your honest and thoughtful feedback. We're happy to hear you enjoyed your customers and co-workers.
2.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sales commision for sales volume

Cons

Long hours too many holidays

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Macy's Response
6mo
Thank you for sharing your honest thoughts on the pros and cons of your experience as our Sales Associate. We appreciate your review.
Viewing 334 - 336 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.