Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Dec 21, 2025

great

Recommend
CEO approval
Business Outlook

Pros

I enjoyed the atmosphere and the people culture!

Cons

There were times we struggled to have people in the floor.

4.0
Dec 21, 2025

Excellent company

Recommend
CEO approval
Business Outlook

Pros

Focused on the future and turning the company into profitable growth

Cons

Some outdated systems they’re trying to work through

5.0
Dec 19, 2025

flexible scheduling

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules that work well for students. Good exposure to customer service, sales, and merchandising. Team members are generally supportive, and employee discounts are a nice benefit. Helps build communication and retail experience.

Cons

Pay can be low compared to workload, especially during busy seasons. Staffing shortages during peak hours can make shifts stressful. Sales goals and credit expectations may feel pressured at times.

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Macy's Response
6mo
We appreciate your feedback on your time with us as a Sales Associate. Thanks for sharing!
Viewing 349 - 351 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.