Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Dec 16, 2025

Macy’s !

Recommend
CEO approval
Business Outlook

Pros

Flexible, good working hours, good pay rate, nice people kinda

Cons

Kind of overworked, had to supplement lagging areas of the store outside of my job, the managers nagged a lot sometimes

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Macy's Response
6mo
We appreciate your review of us of your time with us as a Retail Sales Associate. Thanks for sharing.
3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Incredible work with a great team

Cons

No clear paths to grow

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Macy's Response
6mo
Thank you for providing your honest review as our Specialist. We appreciate it.
3.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

easy resposibilities. I found it to be a enjoyable non stressed atmosphere you dont have to stress out about meeting your sales goals there is a ton of foot traffic and the shoppers land at your counter and sales goals are met.I was there in 1999 but this app wouldnt let me choose that date it only went as far back as 2021, so, things are probably diffrent now?

Cons

the thing I experienced andcwas not able to find resolve for was that another associate was using my number to perform any return that was actually his customers return, so, that was out of my control. Not sure if theyve resolved that type of illigitamate associate number return substituting from beiang able to take place at registers anymore but it would be appropriot to fix that operations flaw.Not entirely sure that my commissions suffered by his doing that, but, I presumed thats why he was doing it. I only found out after he was let go, and he then had told me himself.

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Macy's Response
5mo
Thank you for your honest feedback on your time with us as a Cosmetic Counter Manager. We appreciate you taking the time to provide your review.
Viewing 355 - 357 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.