Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Dec 13, 2025

Good job

Recommend
CEO approval
Business Outlook

Pros

Great management and flexible work hours

Cons

No cons from me thanks

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Macy's Response
6mo
Thanks for sharing your experience as a Manager with us! We appreciate it!
1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are kind and respectful

Cons

Company does not respect employees

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Macy's Response
6mo
We're very sorry to hear this was your experience as an Asset Protection Detective and would like to learn more. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Dec 12, 2025

Caution

Recommend
CEO approval
Business Outlook

Pros

Discounts were good and coworkers were nice.

Cons

Management lack accountability and disorganized.

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Macy's Response
6mo
Your honest thoughts regarding management are appreciated. We'd like to learn more regarding your experience as our Supervisor. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 361 - 363 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.