Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Quick hire, short commute and slow

Cons

Low pay, low staff, low training store manager never in the building

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Macy's Response
7mo
Thank you for sharing your honest experience while working with us as our Area Sales Manager.
1.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

My Review About Macy’s Treatment of Injured Employees I want to share my experience so other workers know what can happen behind the scenes at Macy’s. I was injured while working in their store when a cart full of merchandise fell on me due to a faulty wheel. I filed a Workers’ Compensation claim — which is a legal right when you get hurt on the job and cannot work. Instead of supporting me during recovery, Macy’s punished me. After my injury and claim, I was permanently marked as “not eligible for rehire.” This is essentially a lifetime blacklist for simply using the protections the law provides to injured workers. No employee should fear losing their career just because they got hurt doing their job. Companies should protect their workers, not retaliate against them for being injured. I hope Macy’s reviews these unfair practices and stops harming employees who are already suffering physically and financially.

Cons

It’s ok To Work There

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Macy's Response
7mo
Hello, thank you for your feedback! We take allegations on such topics extremely seriously. To help us understand and how we can address this, if you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly.
4.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast pace, fun co-workers, decent hours

Cons

Can’t choose your managers, mean customers

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Macy's Response
7mo
We appreciate you for taking the time to share your experience as our Seasonal Sales Associate. Thank you!
Viewing 382 - 384 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.