Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
May 26, 2026

neutral

Recommend
CEO approval
Business Outlook

Pros

- not too busy, ok customers

Cons

messy work space and not enough hours

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Macy's Response
2w
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

, long lunches, long breaks, major discounts

Cons

Miscommunication, long hours some days 10 or more, 0 flexibility, entitlement from other staff and customers

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Macy's Response
2w
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

It's the same daily routine. Call center environment but you mostly speak with other Macy employees.

Cons

Call center environment . The metrics and cross selling are not easy to achieve.

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Macy's Response
2w
We appreciate you sharing this honest experience with us. We're glad that you were able to enjoy your daily routine. Thank you for your review!
Viewing 37 - 39 of 31,064 Reviews

Glassdoor has 32,676 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.