Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Nov 24, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good benefits and friendly colleagues

Cons

Long working hours and boredom

avatar
Macy's Response
7mo
Thanks for sharing your feedback. We appreciate it!
1.0
Nov 24, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Good hours and easy work

Cons

Terrible pay bad work load

avatar
Macy's Response
7mo
We appreciate you taking the time to share your feedback with us about your time as a Customer Service Representative. Thanks.
4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-work-life balance -helped me through college

Cons

-not enough staff at At Your Service for all tasks

avatar
Macy's Response
7mo
We're glad to hear that working with us helped you through college. Thank you for your review as our At Your Service Center Associate.
Viewing 394 - 396 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.