Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Nov 7, 2025

Macy’s

Recommend
CEO approval
Business Outlook

Pros

Part time availability. Near the beach.

Cons

Leadership at that particular store was terrible. Then they replaced most of leadership.

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Macy's Response
8mo
We appreciate you for sharing your experience as a Clerical. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Nov 6, 2025

Unorganized and terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice coworkers that were helpful

Cons

management was never any help and never around. store was extremely unorganized following pandemic shutdown (talking RACKS AND RACKS of clothes that only a professional company could sort) and expected new employees (of 1-2 weeks😒) to train new incoming employees on how to organize the mess of clothes. no one ever stationed at proper registers/ heavily understaffed

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Macy's Response
8mo
We're sorry to hear about your experience working with us at our Atlanta location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The team was easy to work with.

Cons

No cons for me really

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Macy's Response
8mo
We're thrilled to hear about your positive experience with your team. Thank you for your review as our Operations Associate!
Viewing 424 - 426 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.